Hours vary by restaurant. You can find the hours of your nearest restaurant here. For weather-related closures, follow our social media for updates.
We’re typically closed on New Year’s Day, Easter, Labor Day, Thanksgiving, and Christmas, and close early on Memorial Day, July 4th, Christmas Eve, and New Year’s Eve. Some restaurants remain open on these days, so check our social media for weather and holiday closures.
We love a good pup visit, but policies vary by restaurant. Check with a manager before bringing your dog. Service animals are always welcome!
During busy times, our phone lines may be limited. For general questions, email us at info@hattieb.com and we’ll get back to you as soon as we can.
Click here or text "HATTIE" to *25000 for more information about job openings and benefits.
We’re proud to support organizations in the communities we serve. If you’re seeking a donation for a local event, nonprofit, or fundraiser, please email donate@hattieb.com. While we can’t say yes to every request, we read and appreciate every one.
No, Hattie B’s remains a family-owned and operated business.
Nashville Hot Chicken always starts with great, southern fried chicken - which is why we call our original “no heat” level just that: Southern. For a little spice, a lot of folks start with Mild, but if you are feeling in the mood for something spicier, you could work your way up to Medium or Hot - this is our classic, true-blue “Nashville Hot” heat level. The biggest jump in spiciness is from Hot to Damn Hot, which is a flavorful habanero-forward heat. And if you are feeling extra daring, try Shut the Cluck Up!!!™ This is our absolute hottest heat level, with a ghost pepper base. Get your glass of Milk or cup of ice cream handy!
In the mood for something completely different? Try our newest not-spicy option, Sweet & Smoky, a dry rub full of flavor.
We always recommend starting where you’re comfortable. If you want to test your taste limits but still have a safe option to fall back on, get one spicier tender to go with your milder tenders.
We sure do. You can check out our full allergen guide here.
You bet! We’ll grill your tenders or sandwich fresh to order and spice it to any heat level you choose – from Southern-style no heat to Shut the Cluck Up!!!™
We do! The Kids Tender Plate includes one jumbo tender (fried or grilled), a side of your choice, bread, pickles, and a sauce.
Our “Shut the CluckUp!!!™” blend combines cayenne, habanero, and ghost peppers to make our chicken three times as spicy as our “Damn Hot” spice level. Only for the most extreme heat-seekers.
At Hattie B’s, we have some breakfast items baked into our everyday menu: Waffles with Honey Butter and Maple Syrup (just add your favorite cut of chicken) and Creamy Bacon-Cheddar Grits as a savory southern side. We offer a more extensive breakfast menu at the following restaurants: Austin S. Lamar, Dallas Oak Lawn, The Factory at Franklin, Las Vegas, and the Nashville Airport (Concourse C). Check out our locations page for more details.
Our breader contains wheat, milk (whey), and traces of soy and egg. For more details, check out our full allergen guide.
We fry our chicken and fries in soybean oil. For more details, check out our full allergen guide.
While we don’t use any whole onions or garlic in any of our recipes, many of our spice blends—and some labeled “spices” in ingredient lists—may contain garlic or onion powder. For more details, check out our full allergen guide.
Our kitchen is not allergen-free, and ingredients may come into contact with allergens both here and from our suppliers. Because of this, we can’t guarantee any item is completely free from cross-contamination. Please review our allergen guide and check with a manager before ordering if you have concerns.
We do! Click the “Order” button in the top right corner of our website or download our app to place your order for delivery or pickup.
Yes! Check out the "Feed Your Flock" section of our menu - these family packs are great for groups starting at 4-8. You can also visit our catering page for larger orders.
If the site is giving you a hard time, try refreshing the page or switching browsers. Still stuck? Email us at info@hattieb.com and we’ll help out.
Visit our catering page to place an order for pickup or delivery. For custom events like weddings or corporate gatherings, email us at events@hattieb.com— we’d love to help!
Online orders placed through our website can occur up to 4 hours in advance of your preferred delivery or pickup time. For more custom catering requests submitted through our request form, we appreciate 1-2 days heads-up whenever possible to ensure we can accommodate your order, but may be able to accommodate a tighter timeline.
We do! Email events@hattieb.com to connect with one of our event managers.
We have a Nashville-based food truck that can be rented for your event. Please email events@hattieb.com for more details!
We would love to host your private event and have two private dining rooms–in our Nashville Midtown and Atlanta West Midtown restaurants– that can accommodate up to 50 and 40 people, respectively. Click here to see more details.
Yes! Give the gift of hot chicken! You can purchase one here or in a restaurant. Gift cards can be used at any restaurant except the Nashville Airport, The Cosmopolitan Hotel - Las Vegas and Nissan Stadium in Nashville.
We sell shirts, hats, hoodies, and more at our online shop and at each individual restaurant. You can also buy spices and seasoning/grilling salts. Spice up your kitchen by bringing home the flavor of Hattie B’s!
Gift cards are treated like cash, so we’re not able to replace them if they’re lost or stolen.
You can check your Hattie B’s gift card balance at the restaurant with the cashier, your app, or on our website. Just type in the code on the back of your card to find your balance.
As a member of our Coop Club, every time you make a qualifying purchase, you will automatically collect points. For every $1 spent, you will earn 10 points. Collect 1,000 points and get $10 off on your next purchase!
You will automatically collect points when you place a direct order using your registered credit/debit card or upload a receipt in your app.
Your points should appear moments after your purchase, but it can take up to three business days.
You can see your current point balance in the app by clicking on Rewards.
Your points will expire 12 months after they were earned. You can check the Terms and Conditions for information about point expiration and the Expiring Points page to see when your points are expiring. You can find the Expiring Points page by clicking on your points balance and selecting the Expiring Points tab. If you have points expiring in the next three months, you will also see a note on the Rewards page.
Each time your point balance reaches 1000 points, it will convert to a $10 reward automatically.
Navigate to your cart and apply the reward you want to use. Please note that some rewards will only be available based on what's already in your cart, so we recommend waiting until you're ready to check out before applying rewards.
Yes, you can! You have two ways of redeeming rewards in a restaurant: 1) open the app, navigate to Rewards, and present the QR code to staff to scan; or 2) ask a staff member to look up your rewards via the phone number or email address associated with your account.
©HATTIE B'S hot chicken 2025
