You don’t need a reservation to visit— just come on in! At Hattie B’s, we offer fast-casual counter service and seating on a first come, first serve basis. Because of our limited space and high volume of guests, we are unfortunately not able to reserve tables, host events, or appoint specific areas of the restaurant for larger groups. Groups should consider a pickup catering order (platters and large format sides) or a delivered catering. (See below).
Yes! We offer the following gluten free items: Grilled Chicken Tenders, Southern Greens, Baked Beans, French Fries, Potato Salad, and Cole Slaw
You can also ask for the chicken to be fried ‘naked' (without breading). Our breaded fried chicken is dipped in our melted spice blend, so please ask for gluten free spicing if you have a concern.
We sure do! Our dairy free menu items include: Black Eyed Pea Salad, Fries, Southern Greens, Baked Beans and Pickles, and Cole Slaw.
Note: Our fried chicken breading contains whey, which is considered a dairy product but does not have lactose in it. If that is still an issue, you can ask for the chicken to be fried "naked" or try our grilled tenders!
We fry our chicken and french fries in soybean oil and no peanuts or tree nuts are used at our restaurants! However, we cannot guarantee that peanuts or tree nuts haven’t been used at our vendor facilities.
This depends on location. Please ask a manager before bringing a pooch in. Also, if dogs are allowed, please stay aware of the high volume of guest/server traffic, chicken bones, and extremely hot spices. We wouldn't anyone to trip on a leash, get tangled up in our crowds, or get their nose into something too spicy!
Feeding the party? If you’re in Nashville and feeding 20 people or ordering over $300, please contact our catering/events kitchen on Old Harding Pike. Check out our catering menu here! We typically need at least 48-72 hours advance notice for average orders, but if you’re hosting a larger party, go ahead and holler at us as soon as you have a date. If you are interested in learning more, contact: email@example.com.
Orders for less than 20 people/under $300 can be placed with an individual store’s manager with at least 24 hours’ notice. Our phone lines open at 11am— just be patient with us during high volume times of day as phones are often throttled due to high demand. You can also click on CONTACT US in the upper right-hand corner of the homepage. (We are not able to always guarantee that emailed orders can be accepted - we will contact you back with a confirmation or a request for more information.)
If you don’t have the time to jump in line, you can always jump online and pick it up To-Go! Just scoot back to our website, choose your preferred location, and our online system will tell you the pickup time. You can even order up to two weeks in advance!
We like to operate with that “do unto others” credo— and the first grade credo of “Hey! No cutting in line!” We want to be fair and thoughtful of guests that have been waiting in our line, so our To-Go means just that. Of course, if there are open tables and no one waiting to sit, please feel free to enjoy your To-Go meal with us! (Some locations may have specific areas for To Go guests). And if you have special circumstances, please speak to a manager.
This is due to all the beautiful hot chicken seekers! During periods of high volume, our online ordering system throttles back incoming orders and then turns back on when the kitchen is ready again to sling more chicken. (Kinda like when your favorite band sells out of concert tickets but then they hopefully add more shows asap.) We push out as many dine in, pick up, and delivery orders out as we can! ;) Protip: When our online is not throttled, you can pre-order up to two weeks in advance. So hop online after a rush and preorder a day or a week ahead for those popular pick up time slots!
We currently have exclusive delivery with Uber Eats in Nashville and Waitr and in Birmingham. We hope that our delivery partners are delivering our food timely and with care. If you experience any problems with any of our delivery partners, we’d love to hear from you. *During periods of high volume, delivery service may not be available.
Yes! You are a wonderful person for giving the gift of hot chicken and angels sing your name! You can now email or text a Hattie B gift card! Go here or click on Gift Cards from our homepage!
We are currently closed for the following holidays: New Year’s Day, Easter Day, Labor Day, Thanksgiving Day, and Christmas Day with half days (11am-4pm) on Memorial Day, 4th of July, Christmas Eve, and New Year’s Eve.
*Please check our social media pages for inclement weather closings.*
We require at least 48 hours advance notice for orders of 30 people or less, and we suggest additional lead time for orders larger than that. We highly recommend booking sooner than later as we cannot always guarantee availability.
We have a $300 food and beverage minimum on deliveries before taxes, the delivery fee, and gratuity. This typically averages out to be about 20-25 people.
Orders for less than 20 people/under $300 can be placed with an individual store’s manager with at least 24 hours’ notice. The restaurant phone lines open at 10am in advance of their opening at 11am — just be patient with as they do experience very high volumes throughout the day! If you cannot get through, you can also email firstname.lastname@example.org. (We are not able to always guarantee that emailed orders can be accepted - we will contact you back with a confirmation or a request for more information.)
Delivery fees range from $20-$50 depending on the location of delivery and how far it is from our Catering Kitchen. There is $20 delivery fee for all deliveries within a 10-mile radius of our kitchen, which is located at 5801 Old Harding Pike; Nashville, TN 37205. Locations outside the 10-mile radius can be discussed with an event coordinator. We can waive the delivery fee if you would prefer to pick up directly from the Catering Kitchen.
Your food will be delivered in disposable containers. Chicken, sides, and desserts will be served in standard aluminum pans.
Yes! We’re happy to offer multiple heat levels on your order.
Yes, an event coordinator is happy to provide information on our a la carte items if you wish to build your own menu or add on to an order.
The Meat & 2/Meat & 3 menu includes all paper goods. Our paper good set includes heavy-duty plastic plates and dessert plates, napkins, Hattie B’s branded cutlery packets, and Hattie B’s branded Styrofoam cups. We also include disposable serving tongs and serving spoons. We do not include paper products with a la carte orders, but full sets can be added for $1 per person. We include tongs and serving spoons with a la carte orders. We do not provide ice with any deliveries.
While our delivery team will assist in setting up the buffet for you, we do not provide staff to assist in serving for our drop off services.
Our chicken is fried in soybean oil and no peanuts are used at our restaurants! However, we cannot guarantee that peanuts haven’t been used at our vendor facilities. An event coordinator can provide a full allergen list upon request.
We do require a $2,500 food and beverage minimum for all special events (food truck and full-service caterings). This typically averages out to be about 100 guests. Labor charges, taxes, gratuity, and service charge do not count towards the food and beverage minimum. If you are interested in a full-service catering but will have less than 100 guests, please ask an event coordinator for recommendations.
The service fee covers all administrative and planning services, standard catering equipment, and liability insurance. The service fee is applied to all food, beverage, and rental sales.
We require at least two weeks’ notice for all special events, but we recommend booking sooner than later as we cannot always guarantee availability.
We do provide staff for all special events. An event coordinator can provide staffing recommendations based on guest count and style of service. There is a four-hour minimum required per each staff member. The staffing charge is $25/hour per staff member.
Unfortunately, Hattie B’s catering does not provide alcoholic beverages or bartenders. An event coordinator can provide recommendations for local companies that do provide full beverage services.
We recommend stopping by one of the restaurants and ordering whichever items that you might like to try. They are typically less busy during the periods between lunch and dinner and also later on in the evenings.
We have two options for paper goods for full-service caterings, which can be viewed in the slideshow. Additional options can be requested and coordinated by an event planner upon request. The total cost of rentals will be added to your invoice.
The Hattie B’s Airsteam (food truck) requires a flat 50’ space to park in and set up for an event. We provide a gasoline powered generator for all power needs. If the you would prefer an alternative power source to avoid fumes or noise, you are welcome to provide alternative electrical options. The Hattie B’s Airstream requires at least 100 amps for power.
We do have the option of saucing to order on a buffet line. We will station a Chef directly on the buffet line, and we can sauce everyone's chicken to order. There is a $150 service charge for this option. Please note, it takes about an hour to get through 75-100 guests with this option – it is not recommended for events that have a strict schedule.
We bring silver chafing sets, beverage urns, miscellaneous serving containers and can include tables and linens for the buffet line if you needed them. Please see photos in the slideshow for an examples of our buffet set ups. If you would prefer alternative catering equipment, our event planner is happy to coordinate substitute rental options for an additional fee.